Frequently Asked Questions

Products

What is WhizRider?


WhizRider is the safest and smallest compact car seat option for a child. It is a unique harness system with leg loops and clips that guide the car seat belt into the proper position on the lap and shoulder to prevent injury. WhizRider is absolutely safe and fits in a pocket or backpack so it can always be there for your child’s safety.




How does WhizRider work?


The WhizRider harness system anchors the seat belt of the car into optimal position on the shoulder and the lap to prevent serious injury. The upper clip holds the shoulder belt down and in the proper place to reduce the risk of injury to the neck and face. The leg loops, inspired by rock climbing gear, prevent the child from moving out of the seat and sliding underneath the lap belt, preventing submarining which is a common issue with booster seats. This eliminates the risk of injury to the abdominal organs and genitals. Integrating the harness system into a vest makes it easy and fast to put on in less than 10 seconds. Securing the child in the car seat takes another 10 seconds. In total, it takes less than 20 seconds to safely secure your child so you never have to scramble to get situated in a cab or rideshare. Plus, children can easily secure themselves when riding with family or friends.




How do you put WhizRider on?


1. Place the WhizRider vest on the child. 2. Snap the buckles closed on the chest and leg loops. 3. Once the child is sitting in the back seat, put the car seat belt on and buckle it. 4. Insert the car lap belt into the steel, leg loop clips. 5. Insert the car shoulder belt into the steel, shoulder clip. It takes less than 10 seconds to put WhizRider on your child and another 10 seconds to secure them in the car. It’s just as quick to take off. Watch the video to see how to put WhizRider on and secure a child in a car.




Who are the creators of WhizRider?


WhizRider was created by founders Andy and Dani, two dads with the goal of enabling families to live a modern, mobile lifestyle without compromising safety. Together with a team of accident research specialists, biomechanical engineers, and mountain climbing equipment experts, they designed and engineered WhizRider in Germany over the course of two years.




When can I use WhizRider?


WhizRider is perfect when renting a car, carpooling, getting an Uber/Lyft, or grabbing a taxi. You can safely commute in the city, get help from a family member or neighbor, and always have an option in an unplanned event because it's always there for you. Keep it in a handbag, glove compartment or in your child's backpack. WhizRider can also be used in a bus where there is a lap and shoulder belt. It is not certified to use in an airplane. WhizRider is a supplement to your traditional car seat and allows you to go anywhere without the bulk of a car seat or booster.




How much does WhizRider weigh?


WhizRider weighs 15 ounces (425 grams). That’s less than a bag of coffee beans.




How big is WhizRider?


WhizRider comes packed in a bag that is about the size of a medium to-go coffee. It fits in a jacket pocket, a handbag, or child sport’s bag, and easily fits in carry-on luggage.




What are the age and size requirements?


WhizRider is offered in 2 sizes (small and large) and is adjustable to fit children from ages 3 to 10 years old: Small Age: 3 years or older Height: 37.5 to 49 inches (95 to 125 cm) Weight: 30 to 55 lbs (15 to 25 kg) Chest Diameter: 25 inches (64 cm) or smaller Large Age: 6 years or older Height: 47 to 57 inches (120 to 145 cm) Weight: 47 to 80 lbs (22 to 36 kg) Chest Diameter: 30 inches (76 cm) or smaller




How easy is it to clean?


The WhizRider vest is made of a water repellent material for easy cleaning. Wash with a wet cloth and mild soap. Do not use fabric softener and do not machine wash. Air dry. Do not tumble dry.




In what countries can I use WhizRider?


WhizRider was designed and tested based on the U.S. federal regulation standards. The U.S. standards are some of the highest requirements in the world and the most performance oriented.These regulations include the Federal Motor Vehicle Safety Standard (FMVSS) 213 for Child Restraint Systems and FMVSS 302 for Flammability of Interior Materials.

Did you know that many countries outside the USA accept the U.S. standard, have exceptional cases or do not have child safety requirements?

For example:

  • Asia (Hong Kong, Singapore, South Korea, Taiwan, Thailand, Vietnam etc)
  • South Asia (India, Sri Lanka etc)
  • Latin America (Argentina, Chile, Columbia, Ecuador, Mexico, Peru etc)
  • European countries with exceptional cases for the use of Taxis (Belgium, France, Ireland, Italy, Netherland, Portugal, Spain, United Kingdom*) *including the use of uber services (private hire vehicles)
New forms of mobility as car-riding, car-sharing etc will bring with them the need for new regulations. We are working to obtain approval for other regulated countries and regions in the world. Due to liability and insurance reasons please check the local regulations before using your WhizRider. Currently we do not ship to Canada and Austria due to their import restrictions.




Where can I buy WhizRider?


WhizRider is available through multiple channels. Simply click the BUY NOW button in the page header to get redirected to our shop for your country.




Does WhizRider have a warranty?


Yes, the WhizRider warranty is 2 year from the purchase date.




Do I need to replace WhizRider after an accident?


We sincerely hope that this will never be the case. However, if your WhizRider has been involved in an accident please note the following: WhizRider is comprised of high quality components that absorb some of the forces in a vehicle’s crash when used by a child. Such crash forces can deform parts of the child restraint, which may not be detectable by visual inspection. As a result, the child restraint must be replaced after a crash. Please send us your WhizRider together with some accident evidence (photos, police reports, and the like) and we will send you a replacementfor free.





Safety

Has WhizRider been properly tested?


Yes, each component of WhizRider has been designed, crash tested, and re-tested to meet the highest U.S. Federal Safety Standards, regulated by the National Highway Traffic Safety Administration (NHTSA). WhizRider surpasses the requirements of the U.S. Federal Safety Standards. These include the Federal Motor Vehicle Safety Standard (FMVSS) 213 for Child Restraint Systems and FMVSS 302 for Flammability of Interior Materials. 




Can we see your crash test results?


Please click the following link to get to our Safety page where you can find detailed information on the standards we test against, the design and workings of WhizRider as well as actual crash test videos. whizrider.com/safety




What safety standards does the WhizRider meet?


WhizRider meets and exceeds the requirements of the US Federal Regulation Standard FMVSS 213 for Child Restraint Systems and FMVSS 302 for Flammability of Interior Materials. We have continuously evaluated every component of WhizRider to ensure it is best-in-class and meets all safety, sustainability and ethical standards. Our suppliers are all bluesign® or OEKO-TEX® certified, and all components of WhizRider are produced with toxic-free substances.




Is WhizRider safer than a regular booster seat?


A major problem of standard booster seats is submarining. This is where the child can slide underneath the lap belt. WhizRider’s unique leg loops prevents submarining and reduce the risk of injuries of the inner abdominal organs. In addition, the make and position of the shoulder clip holds the shoulder belt in the correct position even if the child is moving around in the seat or falls asleep and prevents the belt from sliding off the shoulder or legs and causing injury.




Why not ECE R44 but FMVSS 213


Child Restraint regulation standards like FMVSS 213 for the USA and ECE R44 for Europe have only minor differences like the labelling and language requirements. Crash test performance requirements are almost identical. The real difference between both standards is that FMVSS 213 is a performance oriented and ECE R44 is a design oriented standard. As WhizRider offers an absolutely new, innovative and unique restraint system for families who are using new forms of mobility and love to travel, WhizRider does not look like previous restraint systems. ECE R44 is a design oriented Standard and does not describe a harness-style restraint system. Also when WhizRider fulfils all European and U.S. crash test requirements and receives better results than a backless booster, we can’t get the ECE certification





Contact Us

How do I contact WhizRider?


Contact us at hello@whizrider.com. We are happy to answer any questions.





Made Responsibly

Is WhizRider made responsibly?


Yes. We are aware of our responsibility when it comes to social and ecological responsibility. We evaluate every component of WhizRider to ensure it is best-in-class quality and meets all safety, sustainability and ethical standards. WhizRider is certified as carbon neutral manufacturer and all CO2 emissions resulting from production, logistics and disposal of our product are offset by supporting climate projects around the world. All our materials are whenever possible bluesign® or OEKO-TEX® certified to make sure that our components do not contain any harmful substances.




What about chemical components?


We strive to provide our customers with a product that is in no way harmful, quite the contrary, our product is supposed to safe lives. Therefore, we make sure that every component we are using during production of WhizRider is free of any harmful substances. We do so by strictly working with suppliers that understand the importance of non-use of harmful substances. All our components are made, whenever possible, using Bluesign certified chemicals only, further, we test every component on chemical ingredients using European and US standards and regulations and working with globally leading laboratories.

Learn more:

www.bluesign.com




No coating through Fluorocarbons!


If there is an ecologically more responsible alternative we go for it. Most water repellent coatings are made using Fluorocarbons. Fluorocarbons do not occur naturally on our planet. These are polyfluorinated or perfluorinated compounds, also referred to as PFC or PFOS. They were invented in the 1960s and have been used since then for a variety of applications. It does not occur in nature, but it has now been found in breast milk, the blood of polar bears and glaciers on every continent of the planet. The Ware Repellent effect of WhizRider is completely PFC Free.




Climate/CO2 neutral Production, Distribution and Disposal!


Even when choosing the most eco friendly materials, during production there is still energy used which causes emission of CO2 which again effects our climate. We want to keep our environmental footprint as small as possible. Therefore, we compensate all emissions resulting from production, distribution and disposal of WhizRider by supporting selected climate projects. Emissions are calculated based on scientific methods by our partner ClimatePartner.

Learn more:

www.climatepartner.com




Is social responsibility important to us?


As our product has been designed to make families lives easier and to even save lives, we also want to make sure that our product is produced under conditions that support those principles. We will never accept forced and child labor and have measurements in place that ensure that WhizRider is produced under decent working conditions. Get in contact with us to learn more about our efforts to guarantee safe and fair working conditions.





Online Orders

Does CPS Technician & Instructors get a discount?


All CPS Technician and Instructors are offered a 30% discount. The only thing to do, is sending us an email including a copy of your valid certification. send email to: hello@whizrider.com